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Info for
Blocking Lists and Administrators...
At this time, it is recommended that you do
not use information from this website as the basis for blocking a domain,
IP address, IP range, organization or individual.
We want all information on this site to be 100% factual and complete.
If you are a mailer, marketer or other entity, and there is some information
on the CM site that you think should be corrected or clarified, we urge
you to get in touch with us via the contact
form.
Please note that the listing of a company, domain
or individual on this website is not meant to disparage that entity; it
is meant to enlighten all companies and individuals about the decades-old
Internet standard prohibiting the sending of unsolicited commercial email,
and to serve as a warning about the hazards of using unconfirmed addresses,
or submitting your own address to any website or company. The information
on this site is simply anecdotal information culled from the website owner's
personal experience, and is meant to illustrate the growing problems caused
by unauthorized information sharing and the use of unconfirmed email addresses
for marketing.
Most importantly, please remember that not all
entities mentioned on this site have been involved in spamming. This is
especially true for the Spamdemic Map. Please be sure to read all notations
associated with any mentioned entity, including the Spamdemic Map color-code
legend.
At present, the information on this website is taken solely from the
personal experience of a single user: the owner of the Clueless Mailers
website. The Clueless Mailers Blacklist only deals with mailers, marketers
and advertisers with whom I've personally had (bad) experience, and the
Clueless Mailers Spamdemic Map only includes organizations and domains
that are in some way connected with those entities, either directly or
indirectly. It is possible that at some time in the future, this
site and its information will be served from a database, and the information
could possibly become a real-time block list... but for the moment, the
site's narrow scope and the depth of the documentation used do not support
the wholesale blocking of entities mentioned here. Thanks for your understanding.
Info for
Mailers & Marketers...
About this site
We want all information on this site to be 100% factual and complete.
If you are a mailer, marketer or other entity, and there is some information
on the CM site that you think should be corrected or clarified, we urge
you to get in touch with us via the contact
form.
Please note that the listing of a company, domain
or individual on this website is not meant to disparage that entity; it
is meant to enlighten all companies and individuals about the decades-old
Internet standard prohibiting the sending of unsolicited commercial email,
and to serve as a warning about the hazards of using unconfirmed addresses,
or submitting your own address to any website or company. The information
on this site is simply anecdotal information culled from the website owner's
personal experience, and is meant to illustrate the growing problems caused
by unauthorized information sharing and the use of unconfirmed email addresses
for marketing.
Most importantly, please remember that not all
entities mentioned on this site have been involved in spamming. This is
especially true for the Spamdemic Map. Please be sure to read all notations
associated with any mentioned entity, including the Spamdemic Map color-code
legend.
The purposes of this website are:
1) To raise awareness among mailers, marketers and individual email users
about these growing problems:
The unauthorized propagation of personal
information, especially email addresses
The rampant abuse allowed and even
tacitly encouraged by the use of unconfirmed co-registrations and bounties
paid for them.
The lack of due diligence in the
vetting of mailing lists used by many mailers and marketers
The dramatic policy shift among a
few ISPs and hosts which now allows large-scale spamming by their clients
2) To enlighten mailers and marketers as to the decades-old standards
of the Internet which remain unchanged by things like the commercialization
of the Net's infrastructure, or downturns in the economy; namely the practically-based
ethic that has always banned, and continues to ban the sending of unsolicited
commercial email. And...
3) To provide information to mailers and marketers that will allow them
to continue doing business, to continue sending email to those who ask
for it, and to fulfill their obligations as members of the Internet community
as they benefit from this powerful communication medium.
Why companies are listed on this site
Each of the entities listed on the Clueless Mailers
Blacklist has met one or more of these criteria:
1) The entity markets directly to unconfirmed email addresses.
Regardless of what a list broker may claim, the mere presence of an email
address in a database or on a list proves nothing when it comes to permission.
Only the presence of closed-loop opt-in confirmation data directly associated
with each address can prove that the addressee truly asked to be placed
on a mailing list.
2) The entity provides mailing services to clients whose lists contain
unconfirmed email addresses. Mailing services that do not fully vet
their clients' lists are allowing spam to be sent through their systems.
As mentioned in 1) above, only a closed-loop confirmed opt-in audit trail
provides proof of permission.
3) The entity refuses to terminate repeat spammers. Some large
"legitimate" ISPs, hosts and mailing services have recently
begun allowing spammers to operate from their systems. In many cases,
this is likely due to the downturn in the economy, and in the Internet
sector in particular. Most of these companies have not acknowledged that
they now allow spamming... instead, they have simply stopped enforcing
their abuse policies. A service that refuses to terminate spammers also
often...
4) The entity provides "list-washing" services to spammers.
Instead of terminating those who send unsolicited commercial email through
their services, some ISPs, hosts and mailing services now demand that
the spam victim surrender their email address in order to stop the abuse.
Since the burden of proof of permission rests solely on the shoulders
of the sender, and it is widely known that acknowledging your email address
to a spammer can sometimes increase the amount of spam received at that
address or can even provide a target for a spammer's retaliatory
attacks the spam victim has absolutely no obligation to surrender
their email address. Companies that would have immediately terminated
these clients six months ago are now no longer enforcing their abuse policies,
and are instead providing a service to the spammer by removing those who
understand how to properly report the abuse. This means that educated
recipients are removed from the mailings, while countless others who are
new to the Internet and/or do not know how to report the abuse continue
to be victimized.
And last but not least, every blacklisted company or domain has been
involved in spam that has been repeatedly sent to one or more of the email
accounts belonging to the owner of this website. This includes companies
that have commissioned the sending of the spam, have provided mailing
lists or list management services to the spammer, have allowed spam to
be sent via their service, or have provided some other direct support
in the sending of or the gathering of responses to spam sent to my email
accounts. Blacklisted entities may also include companies which take no
apparent action against their "affiliates," "partners,"
"resellers," etc. who repeatedly spam and advertise the company's
goods or services. These companies benefit directly from spamming, and
refuse to terminate relationships with their spamming partners.
After several attempts to enlighten a spam-involved company are ignored
or are rebuffed with refusals to perform due diligence in the use of closed-loop
opt-in subscription systems, and/or refusals to terminate spamming customers,
these domains and companies are added to the blacklist as a last resort.
All this means is that all email originating from or advertising these
companies or domains is routed straight to /dev/null (oblivion) on the
servers administered by the owner of this website.
Each of the entities shown on the Clueless Mailers
Spamdemic Map has met one or more of these criteria:
1) The entity has repeatedly sent unsolicited commercial email to
one or more of my email accounts. Note that
not every company on the Spamdemic Map has spammed the owner of this website.
Read on for more about this.
2) The entity has done business with or does business with any company
that is already on the Spamdemic Map This
means that there are many entities on the Spamdemic Map that have never
been involved in spam sent to the email accounts of this website's owner.
Why is a company on the Map if they're not spamming? Because the
purpose of the Map is simply to show the widespread interconnectivity
of mailing services and marketing companies, to illustrate the potential
for abuse. Due to the fact that many of these companies accept unconfirmed
addresses into their databases, and the fact that so many companies have
address-sharing "partnership" agreements with so many other
companies, once an unauthorized submittor injects an email address into
this macro-network of companies and their databases, it is fully possible
that the address will never again be free of spam.
The Spamdemic Map serves as a wake-up call for email users and list managers
alike: know who you're doing business with, know their policies and practices,
and remember that permission must be granted and documented, not just
assumed.
NOTE: The Spamdemic Map
always provides a clear system to differentiate between companies that
have been involved in spam sent to the owner of this site, and those which
have not.
If the current trends toward the widespread use of unconfirmed email
addresses for marketing are not reversed, the average email account will
become all but unusable, the costs to ISPs and their users will rise dramatically,
and, inevitably, legislation will be enacted to stop the abuse.
What can ISPs, Webhosts, Mailers and Marketers do
to stop these growing problems?
Click here for answers.
Info for
Email Users...
About the Clueless Mailers site:
At present, the information on this website is taken solely from the
personal experience of a single user: the owner of the Clueless Mailers
website. The Clueless Mailers Blacklist only deals with mailers, marketers
and advertisers with whom I've personally had (bad) experience, and the
Clueless Mailers Spamdemic Map only includes organizations and domains
that are in some way connected with those entities, either directly or
indirectly. Note that not all of the organizations, domains or individuals
mentioned on this site have committed any kind of spamming or privacy
violation offense; please be careful to read all notations concerning
any mentioned entity.
Above all, it is not recommended that you use
the information on this website as the only criterion for filtering, blocking
or complaining about a given company or domain. The listing
of a company, domain or individual on this website is not meant to disparage
that entity; it is meant to enlighten all companies and individuals about
the decades-old Internet standard prohibiting the sending of unsolicited
commercial email, and to serve as a warning about the hazards of using
unconfirmed addresses or submitting your own address to any website or
company. The information on this site is simply anecdotal information
culled from the website owner's personal experience, and is meant to illustrate
the growing problems caused by unauthorized information sharing and the
use of unconfirmed email addresses for marketing.
Limiting the spam sent to your email address:
Here are a few suggestions for keeping spam out of your inbox:
+ Don't post your email address on a web page. Use a mail form to get
feedback from website visitors, and "hardwire" your address
into the script, instead of adding it as an input variable in the page's
form. Spammers use automated software to harvest addresses found on the
Web, and Usenet, so...
+ Don't post your email address on a message board or newsgroup. Get
a free "disposable" email account and use it for posting. Or,
use an "aliasing" service to create a disposable address that
automatically forwards to your real address. Spammers also use automated
software to harvest addresses found in Usenet news groups and Web-based
message boards.
+ ALWAYS read the privacy policy on a website before submitting personal
info like an email address. If the policy says something about retaining
the right to share your address with "our marketing partners"
and/or "affiliates", be extremely cautious. You have no idea
who those partners are or how many, nor do you know what those partners
may do with your information once it's shared. This is one of the problems
that the Clueless Mailers site deals with: the unauthorized propagation
of email addresses. You may be giving permission to share the address
once, but unless there's language stating exactly who will get the information,
and what they are allowed to do with it -- sharing and otherwise -- we
recommend that you don't submit an address or other information that you
want to keep spam-free/private.
And we recommend that you don't submit info if there is no privacy policy.
In fact, we recommend that you only submit a permanent email address
or personal information to companies you are very familiar with. But as
the Spamdemic Map shows, even these companies may have policies that allow
the sharing of some or all of your info. If in doubt, use a disposable
address.
We also recommend that you do not surrender your email address to a
spammer for "removal" from their mailing lists. There are
several reasons:
Spammers are notorious for selling addresses to each other. When
you reply to a spammer, you verify that your email address is "deliverable".
This makes your address more valuable to the spammer, since deliverable
addresses sell for a higher price. So, you might (or might not) stop receiving
spam from that particular spammer, but there's a possiblity that you may
start receiving spam from countless other spammers.
Spammers are well-known for retaliating against those who complain
about their activities. They sometimes attack a spam victim through mail-bombing
the sending of hundreds or even thousands of messages to a victim's mailbox
in a very short time, filling the mailbox and making the victim's account
unusable. They are also known for committing "Joe jobs", in
which they impersonate you and forge your email address and/or website
URL into countless spam messages. Abuse reports are filed by the recipients
of those messages, and your account may be terminated for spamming, even
though you never spammed.
You have no obligation to surrender your address to a spammer.
The burden of proof of permission lies solely on the shoulders of the
sender... not yours. If a mailer can't positively prove they have your
permission, they have no right to send you email. If the sender were using
a closed-loop confirmed opt-in subscription system, they wouldn't be spamming
you in the first place.
And the spammer has already violated your trust by sending you
unsolicited commercial email. Why would you want to enter into a transaction
with or even communicate with someone who has already proven themselves
to be unethical, or at the very least, irresponsible?
All of this is why we also recommend thoroughly removing all references
to your address and identity from a spam mail before forwarding it as
part of a spam report.
Coming soon: more links and info on how to stop spam
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